Privacy Policy

Last updated 11 November 2026

Magic Entertainment Ltd, trading as Chris Fleming Magic, is responsible for the personal information described in this notice. It covers visits to this website, enquiries and bookings for magic and event hosting. You can contact us at chris@chrisflemingmagic.com or 07795 663888.

What information we collect

When you enquire or book, we collect the details you give us, such as your name, contact details, event date, venue, guest numbers and what you’d like us to provide. If you book, we also keep the quote, agreement, invoicing and payment records, and any correspondence needed to deliver the booking. An event organiser, venue or agent may give us contact or event details when arranging a booking.

When you use the site, the services that deliver it may receive technical information such as your IP address, browser and device type. Depending on your cookie choices and the page you visit, analytics and advertising tools can also receive information about page visits and actions such as submitting an enquiry.

How and why we use it

• We use your details to check availability, prepare a quote, follow up on your enquiry and carry out your booking. Our lawful basis is taking steps at your request before entering into a contract or performing that contract. Where you’re arranging an event for someone else, we rely on our legitimate interest in communicating with the organiser and delivering the event.
• We rely on our legitimate interests to keep the site secure, manage business records and deal with complaints or disputes.
• We keep relevant invoices and payment records to meet our legal obligations, including tax and accounting requirements.
• We rely on consent for optional analytics and advertising tracking, as described below.

We need enough contact and event information to reply, quote or provide the service. Please send only information relevant to your enquiry.

Cookies, analytics and advertising

Some storage is needed for the site to work or to remember your privacy choices. Where optional tracking is offered, use the choices shown on the page to allow or decline it. You can revisit those choices using the cookie or analytics preferences control where it appears.

Depending on the page and your choices, we use Google Ads to measure whether ads lead to enquiries. Where Meta advertising tracking is enabled, Meta can receive website activity through the Meta Pixel or Conversions API to measure ad performance. Information shared by these tools can include page and enquiry events, device information and advertising identifiers. See the Google privacy policy and the Meta privacy policy for how they use this information.

Who receives the information

We use Wix to host the website and media, and 17hats to receive enquiries and manage bookings. Providers that support our email, payments and accounting may process the information needed for their work. We may share relevant details with your venue, planner or agent to deliver your event, or with authorities if the law requires it. Embedded media or reviews can send technical information to the provider when the content loads.

Some providers process information outside the UK. Where UK data protection law restricts a transfer, the applicable safeguard may be a UK adequacy regulation or approved contractual safeguards. Email us for details of the safeguards that apply to your information and how to obtain a copy.

How long we keep it

We keep enquiry details while responding and following up. When deciding how long to retain them after that, we consider whether you have an upcoming event, whether we need a record of the conversation, and whether any complaint or dispute remains open. We keep booking, invoice and payment records for as long as needed to deliver the service, meet tax and accounting obligations or deal with claims. We remove or anonymise personal information once we no longer need it for those purposes.

Your rights

Depending on how we use your information, you can ask for a copy, ask us to correct or erase it, ask us to restrict its use, or ask for a portable copy. You can withdraw consent at any time where we rely on it. This does not affect what we did before you withdrew it.

Your right to object. You can object to processing based on legitimate interests. You can also object to the use of your information for direct marketing at any time.

To exercise a right, email chris@chrisflemingmagic.com. You can also complain to the Information Commissioner’s Office (ICO) or call its helpline on 0303 123 1113.